Shipping policy

Shipping Policy – Vella & Co.

 

At Vella & Co., we want you to receive your order as quickly and smoothly as possible. Below you’ll find all the details about our shipping process.

Order Processing Time

All orders are processed within 2–3 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order has shipped, along with tracking information.

Shipping Times

 

• U.S. Standard Shipping: 5–10 business days

• International Shipping: 10–20 business days (depending on destination)

 

Please note: shipping times are estimates and may vary based on carrier delays or customs processing.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location and order weight.

Tracking Your Order

Once your order ships, you’ll receive an email with your tracking number. You can use it to follow your package directly through the carrier’s website.

Lost or Delayed Packages

Vella & Co. is not responsible for delays caused by shipping carriers, weather, or customs. If your package appears lost or delayed, please contact us at support@vella-co.com and we’ll assist you.

Wrong Address Disclaimer

Please double-check your address before submitting your order. We are not responsible for packages shipped to incorrect addresses provided by the customer.

Thank you for shopping with Vella & Co. — we appreciate your trust and support!